BDI Ops

Law firm intake setup & sales coaching

More clients, fewer problems.

At BDI Ops, we build your intake process, we train your team to close, and in turn, more of your leads become paid customers—so that you can finally have your peace of mind.

Request a free 25-minute intake reviewSee what changes
A tangled coral ribbon passes through a green guide and emerges as a smooth path.

How many prospects slipped through your hands so far?

If you are a law firm owner, you receive a fair number of inquiries, but you either:

  1. Don't have the tools, time or energy to track how many convert into paying clients
  2. You split follow-up and closing between intake, paralegals, and attorneys

Then it's more than likely you're missing out on a lot of retainers.

A coral ribbon passes between two rollers in a green guide and continues along a clear path.

Your last quarter seems off.

You check your leads, and found out this happened: good leads came through, but nobody followed-up on them.

By the time you checked, they went with your competitor.

Your firm has spent time or money on ads earning that inquiry.

Our fix: We implement a CRM and a non-invasive follow-up sequence, to make sure no lead is left behind.

How much time goes into consultations that go nowhere?

Tirekickers. We’ve all experienced those.

We train your intake team to ask the right questions, so your time won’t be wasted.

A continuous coral ribbon arches behind a green guide before passing between its rollers.

Are you actively tracking what happens?

A smooth coral ribbon seen from above follows a clear path between two green rails.

We set up your CRM and map out your sales process from first contact to the first payment.

We make it clear what you need to work on, with easy to understand reports.

No dozens of confusing spreadsheets.

No bunch of apps to figure out what happened.

Do you have the time to manage sales, operations, staff, hiring, all the time?

Let us take the sales & operations side, 100% dedicated to your law firm, so that you can focus on what matters most.

You hired intake, and paralegals to handle leads. You shouldn't have to spend every evening checking whether they did their job properly.

We give your team clear steps to follow and show your supervisor what to check.

Have us teach your team

Have you had to explain selling to intake and attorneys, only to have them not follow the process?

Your firm chooses the person who handles closing. We train them alongside your intake staff, with practical guides and practice conversations. After initial training, we review calls and coach the team every two weeks throughout your package.

We help them explain your services, talk about fees, answer questions, and ask for the next step.

Two green guides support the same coral ribbon, keeping its path aligned.

Our services

Choose the support your firm needs.

Intake Setup

Give every inquiry a clear next step.

See intake setup details

Intake system

  • Intake audit
  • Intake forms, screening + lead assignment
  • Booking, reminders + follow-up messages
  • CRM + communications systems setup
  • Automated Google review requests

Sales Training

No sales training

Ongoing support

No ongoing support

Pricing & Terms

$2,000/month

6-month program · Paid monthly · Cancel anytime. Billing continues monthly until canceled.

Discuss intake setup

Complete Intake & Sales

We build the process, train your team, and help keep it on track.

Intake system

Set up your intake
  • Intake audit
  • Intake forms, screening + lead assignment
  • Booking, reminders + follow-up messages
  • CRM + communications systems setup
  • Automated Google review requests

Sales Training

Sales Training
  • Call guides + scripts, practice + closer training
  • Fees + objections
  • Call reviews + coaching every two weeks

Ongoing support

Ongoing support
  • Process checks
  • Reports on signed clients, lost leads + revenue
  • Lead tracking + ongoing setup fixes
  • Monthly one-on-one with the founding attorney

Pricing & Terms

From $3,000/month

6-month program · Paid monthly · Cancel anytime. Billing continues monthly until canceled.

Discuss the complete plan

Sales Team Coaching

Help your team handle the close.

See team coaching details

Intake system

No intake setup

Sales Training

  • Call guides + scripts, practice + closer training
  • Fees + objections
  • Call reviews + coaching every two weeks

Ongoing support

  • Call reviews + coaching every two weeks

Pricing & Terms

$1,500/month

3-month program · Paid monthly · Cancel anytime. Billing continues monthly until canceled.

Discuss team coaching

Complete covers one intake process, one supported CRM, and one closer. Staff and software are paid separately. Recruitment is quoted separately.

What could better intake be worth?

Answer three questions. See an example using your numbers.

Why should you trust us?

If we don’t deliver what we agree on, we keep working for free.

Before we start, we put the proposal in writing: what we’ll bring to your firm, the results we’re aiming for, and how we’ll measure ROI.

If that agreed return isn’t there, or we haven’t met the agreed criteria, we continue working at no extra fee until both are met.

We like getting paid. We also think we should earn it.

Our experience

We bring years of U.S. immigration intake experience and sales operations.

Daniel has worked in U.S. immigration intake, screening prospects and booking consultations. His work now focuses on law firm sales processes and business systems.

Frequently asked questions

01Who is this for?

Law firms that receive inquiries and have staff, but need help with follow-up, sales calls, or keeping track of leads.

Your firm needs room for more clients and someone to manage the team's daily work.

02Do you bring us new leads?

We work on the inquiries you already receive. We help your team find out who your firm can help, follow up, and sign clients.

These packages don't include lead generation.

03Do we need a closer?

Not always. Someone already on your team may be able to do the job.

We help you decide who handles sales calls and follow-up. Then we train them.

If you need to hire someone, we can quote that help separately. Your firm employs and pays the closer.

04Will you answer calls for us?

Your team handles calls and daily follow-up. We build the process and train them.

Your attorneys give legal advice, set fees, and decide which cases to accept.

05Do we need a new CRM?

We check your current CRM first. If it can do what we need, we use it.

We agree on any new software or extra work before starting.

06How long does it take?

Intake Setup and Complete Intake & Sales are six-month programs.

Sales Team Coaching on its own is a three-month program. You can cancel anytime; billing continues monthly until canceled.

We agree on setup and training dates before starting. We then test the process with your team and fix issues as they come up.

07What does it cost?

Intake Setup: $2,000/month for a six-month program.

Sales Team Coaching: $1,500/month for a three-month program.

Complete Intake & Sales: Starting at $3,000/month for a six-month program.

You can cancel anytime. Billing continues monthly until canceled.

Staff, software, and recruitment are not included in the price.

08How does the guarantee work?

Before starting, we agree in writing on the work, the results, and how we'll measure the return.

If the agreed return isn't there, or we haven't met the agreed criteria, we keep working at no extra fee until both are met.

09How do you measure ROI?

We agree on the numbers and dates before starting.

We look at extra client payments and the costs involved. Those costs include our fee and the cost of doing the extra legal work.

We also track signed clients, missed follow-ups, and how often you need to step in.

10What do you need from us?

Access to the agreed systems and records, staff time for training, and a supervisor who can make daily decisions.

Your attorneys approve the services, fees, and messages your team will use.

11What happens when the package ends?

Your team keeps the process and guides. Billing continues monthly until you cancel. We agree separately on any extra coaching or new work.

Work needed to meet the original guarantee continues at no extra fee.

A place to start

Let’s turn more inquiries into clients.

Tell us how your firm handles new inquiries. We’ll look at where follow-up or sales conversations get stuck, and discuss how we can help.

Let’s talk

Request your free review

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BDI Ops Your intake ROI

Question 1 of 3

How many new inquiries do you get each month?

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